Service upsell marketing
When a client takes one service but skips the companion services that pair with it, Mour can reach out and promote the rest — by email, SMS, or both. Professional only.
Most jobs leave money on the table. A client books a wash but skips the wax; a client books a tune-up but skips the deep clean that pairs with it. Service upsell marketing closes that gap for you: when a client takes a service that has companion services attached, Mour can promote the ones they didn't take — so the offer reaches them while it's still relevant.
It works from the services you already pair
You already know which of your services belong together — the add-ons and follow-ups that round out a job. Mour uses those pairings to spot what a client passed on, then turns it into a clean, ready-to-send message that promotes the missing services.
Automatic or on your terms
Flip on automatic mode and Mour reaches out on its own each time a client skips a companion service. Prefer to stay hands-on? Leave it off and use the Send now action whenever you spot the opportunity — the message is already drafted and waiting. You choose the channel: email, SMS, or both.
It won't pester clients about what they already have
Mour only promotes the services a client actually skipped. If they already booked the companion service, or had it done recently, it's left out of the offer — so the message always reads as a helpful suggestion, never a tone-deaf pitch for something they've already got.
Respectful by default
Every marketing email carries a one-click unsubscribe, so a client who's not interested can step out in a single tap. Marketing SMS goes only to clients who gave you consent to text them, and STOP opt-outs are honored automatically — the same opt-out handling that protects your notification texts protects these.
How it works
- Available on the Professional plan.
- Mour spots the companion services a client skipped, based on the services you pair together.
- Turn on automatic mode to reach out on its own, or leave it off and use Send now when you choose.
- Pick the channel per message: email, SMS, or both.
- A client who already booked or recently had the companion service is left out of the offer.
- Every email has a one-click unsubscribe; marketing SMS goes only to clients who opted in and honors STOP.
Good to know
- Available on the Professional plan.
- It only promotes services the client skipped — never something they already booked or had done within the relevant window.
- Marketing SMS reaches only clients who gave SMS consent; STOP opt-outs are honored automatically.
- Every marketing email includes a one-click unsubscribe.
Plan:included on Professional and up.